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  • Chatbot Scope of Work | C&C Solutions

    Chatbot Scope of Work This document outline the scope of work for the identified product / service in line with the company requirements. Define Business Issues you wish to address: 1 Define Objectives: 2 Process flow - What is the expected user journey of the chatbot: 3 What are the platforms the chatbot needs to be connected? 4 What is the average number of queries / questions that the bot needs to be trained to answer? 5 Will there be live agents to answer advanced customer queries? 6 Additional Requirements and /or Conditions: Submit Thanks for submitting!

  • IBIS | C&C Solutions

    We believe technology is changing the way we work. Its suite your lifestyle so much easier. Let’s build up not a system but the information eco system of your organization on agile IBIS platform. We are so excited to introduce to you our IBIS platform which fast and more effective way to share and manage the information in the way you can follow and remember closer to business reality. Work with IBIS to feel the pulse of your business and take the informative decision to be a leading organization by knowing your products and deep customer insights with power of data science. We are fascinated by the business who has big dreams and believe that technologies as a platform to convert you dream into reality. We will help you put it to work all shape and size of business needs on single resource point with real time information. Get sync with IBIS, Grow with technology Click Here for More Details SOFTWARE SERVICES Highly optimized solutions and service across wide range of industry domains. Our key services include Software Solutions Business Process Re engineering and optimization Web site development Information Security Information management IT Solutions for Government Agencies Reduce Administration and Improve Productivity in a secure Environment Enhance public-government interactions by enabling easy access to citizen services and information online. Facilitate transactions, cut costs and improve operational efficiency with mobile and digital governance solutions. PLATFORM SOLUTIONS Run your business on an agile platform with power of data science & data visualization ANALYTICS & ARTIFICIAL INTELLIGENCE OUR SOLUTIONS LANDSCAPE BIG DATA VISUALIZATION OUR TECHNOLOGY HOW WE WORK BUSINESS PROCESS RE ENGINEERING PLATFORM FEATURES Custom Workflow This option can be used to set-up the background workflows of the system and it gives the facility to configure the workflows according to the business requirement for end users. Mood Card To capture the level of user satisfaction for a user experience Request Channel To capture the user request which has been made to change some configuration of a satellite entity; when the user doesn’t have an appropriate permission. Draft Save Draft save a feature of automatic saving whiles the user working on some entity. This setting can be set on Entity setting as and when needed. User can load the previous version from the auto save history and continue the work if there is some distraction happened to the current session More Entity Information To Provide a comprehensive insight about the versioning of any particular record including users and data Entity Help To provide a comprehensive configurable entity wise help including Video ,Example ,Inline help Prominent Field To provide a prominent view for the crucial field when the user work on the entity. This is a configurable feature. Global Search To provide a global search facility to locate a transaction by given key values Draft Save To provide an auto saving facility on separate thread while the user working on the entity. User has to enable the draft saving option from entity setting for the particular entity. ​ If some unexpected situation which cause to crash the current browser session happen; user can recover the data form the draft save store by clicking on correct version. Additional Field Template To give the extendibility of new inline inputs as per the changing business requirement, without touching application presentation layer for a particular entity. UI Configurations To give the extendible of new inline inputs as per the changing business requirement, without touching application presentation layer for a particular entity. Transaction Cloning This provides user to clone an existing transaction. Entity Checkout Option This option will provide the facility to lock a transaction when it is required to prevent changes from others Draft Save This option will provide the facility to do an unattended draft save of a transaction when required. Application will execute this process within specified intervals Notification Configuration Application messages can be configured dynamically based on the user requirements. ​ Configuration can be done based on Workflows, Error Messages, Application Messages Message Inbox Application messages can be captured dynamically based on the user preferences. Dynamic Report Configuration Application provides a facility to create On-Demand reports based on the requirement Dynamic Dashboard Application provides a facility to view On-Demand dashboard based on the dynamic filter requirement

  • USP | C&C Solutions

    OUR WORK The University of the South Pacific is the premier institution of higher learning for the Pacific region, uniquely placed in a region of extraordinary physical, social and economic diversity.

  • advertising | C&C Solutions

    About Us We specialize in planning, creating and executing a diverse range of integrated advertising, marketing, communications and promotional services. We believe in creating compelling advertising campaigns underpinned by a sound strategic proposition to accelerate the potential of our clients' brands. We merge design and development to craft digital experiences as per your business needs and drive competitive advantage. Our team provides end-to-end, advertising and production services with creativity to provide you with the most driven results. Virtual Reality (VR) We provide Virtual Reality (VR) services & solutions with the best levels of realism, image quality, and performance needed for a fully immersive and future proof VR experience. 360º Virtual Tour 3D modeling and visualization Interactive VR Applications User Interactive apps for training and learning Graphics Design Our design experts can apply your brand to every facet of your business – business cards, print ads, social media posts and more. The design possibilities are truly endless. In today’s evolving business landscape, it’s important to have impactful online and offline marketing materials. Flyers Infographics Social Media Business Cards Package Design Print And Digital Brochure Design Logo Development Video Our video production team are dedicated to finding the perfect balance between entertainment and information to engage your audience, and achieve your video marketing goals. We create work that delivers your business objectives. It not only looks great, but more importantly it delivers the right message to the right audience. TV Commercials & Documentaries 2D & 3D Animation Content & Copy Writing Public Relations AV Live Production Facilities Internal Employee Communications Below The Line Advertising Motion Design & Gifs Photography C&C offers special event photography, office photos, and lifestyle photo shoots to provide customers with a visual understanding of what you offer. From celebrities to automotive, healthcare to food, still life to fashion, and everything in between. Whether you are shooting on location or at our studio, we offer all types of photography services to suit your needs. Event Photo Professional Studio 360º 12K 2D/3D Photo 360º Product Photography Photobooth OUR WORK

  • Chatbot | C&C Solutions

    What is the Chatbot At the most basic level, a chatbot is a computer program that simulates and processes human conversation, allowing humans to interact with digital devices as if they were communicating with a real person. Chatbots can be as simple as rudimentary programs that answer a simple query with a single-line response, or as sophisticated as digital assistants that learn and evolve to deliver increasing levels of personalization as they gather and process information. A chatbot uses artificial intelligence (AI) software that allows it to simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, or mobile apps Interesting Facts About Chatbots They cut down OPERATIONAL COSTS up to 30% Businesses spent nearly $1.3 trillion to service 265 Billion customer requests per year. Chatbots empower your TEAM Chatbots are the first-level support that filters a customer request and save you time. They boost your BRAND OUTLOOK The visual interaction offers a friendly experience and ensures a healthy rapport. It’s easier than making an APP Chatbots outperform apps in all aspects of functionality and is more cost-effective. Millennials love CHATBOTS The speed of communication and ease of use. Features of our Chatbot The main USP of this solution is the multi-channel integration of various platforms to one backend. The specific communication channel can be identified via an icon. ​ Respond to customers with quick turnaround time. ​ The customer has the option of choosing the preferred language to communicate (English). ​ Application of this solution will support your organization in providing superior customer service and collecting data. The collected data can be used for remarketing. ​ This system allows multiple agents/users to access the backend and respond to customers. Only super-admins can update, add, or delete queries, control users, and access stored data. ​ At certain points we can direct the customer to a live customer service representative depending on the complexity of the query. After the conversation with the customer, the chatbot could request for reviews/feedback of the service. This will pave way for the you to analyze the effectiveness and the efficiency of customer handling via the bot. Unlike ordinary live-chats and other systems, our chatbot solution has the capability to store chat history. This back-up data can be used to maintain client rapport in the long run. The chatbot management system keeps track of every single customer interaction and provides the chat history to the customer service agent when needed. Therefore, the agent will have all the required information to assist the customer efficiently and effectively. ​ Read More ​ ​ ​ Chatbot Scope of Work

  • TFL | C&C Solutions

    OUR WORK Telecom Fiji Limited (TFL) is the sole provider of local and national (trunk) telephony services, and owns the only public switched telephone network in Fiji.

  • FNPF | C&C Solutions

    OUR WORK The Fiji National Provident Fund is Fiji's largest financial institution. FNPF is mandated by law to collect compulsory contributions from employees and employers towards the retirement savings of all workers in Fiji.

  • Digital Fiji | C&C Solutions

    OUR WORK The digitalFIJI is the Fijian Government’s DIGITAL TRANSFORMATION PROGRAMME. It is a programme to implement a number of government applications, enhance the overall ICT infrastructure and build and develop capacity in digital transformation in the government.

  • Talanoa App | C&C Solutions

    TALANOA APP The TALANOA APP is accessible via One of our main priorities is the privacy of our visitors. This Privacy Policy document contains the type of information that is collected and recorded by the TALANOA APP and how we use it. If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us This Privacy Policy applies only to our online activities and is valid for the TALANOA APP users with regards to the information that they shared and/or collect in the TALANOA APP This policy is not applicable to any information collected offline or via channels other than this application. CONSENT By using our app, you hereby consent to our Privacy Policy and agree to its terms. ​ INFORMATION WE COLLECT The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, and the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. HOW WE USE YOUR INFORMATION We use the information we collect in various ways, including to: -Provide, Operate, and Maintain our app. -Understand and analyze how you use our app. -Develop new products, services, features, and functionality. -Communicate with you, either directly or through one of our partners, including for customer services, to provide you with updates and other information relating to the app, and for marketing and promotional purposes. -Send you emails. -Find and prevent fraud. LOG FILES The TALANOA APP follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information COOKIES AND WEB BEACONS Like any other app, The TALANOA APP uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the app that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web app content based on visitors' browser type and/or other information For more general information on cookies, please read " "What Are Cookies” Advertising Partners Privacy Policies You may consult this list to find the Privacy Policy for each of the advertising partners of the TALANOA APP. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on the TALANOA APP which are sent directly to the users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that the TALANOA APP has no access to or control over these cookies that are used by third-party advertisers. Third Party Privacy Policies The TALANOA APP’s Privacy Policy does not apply to other advertisers or apps. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites CCPA Privacy Rights (Do Not Sell My Personal Information) Under the CCPA, among other rights, California consumers have the right to: -Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. -Request that a business delete any personal data about the consumer that a business has collected. -Request that a business that sells a consumer's personal data, not sell the consumer's personal data. -If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. GDPR Data Protection Rights We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. Children's Information Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity The TALANOA APP does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child has provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.